Welcome to Our Help Center

A temporary phone number is a phone number that is available for a short time. It is used mainly to receive SMS messages and OTP verification codes when you sign up for or activate online services, websites, and apps.

Choose the service you want to verify, then choose an available number. Enter the number on the website or app you are signing up for. When the verification message arrives, the message and the verification code appear in your non-voip account.

Temporary numbers can be used to receive verification codes from many online services, such as social networks, messaging apps, email services, e-commerce, games, and other supported services. The services and countries on offer vary with number availability.

Yes. You do not need a mobile phone or a physical SIM card. When the SMS arrives, you can view the message and the verification code directly in your non-voip account.

No. The verification message is received in your non-voip account, so you do not need a SIM card or a mobile phone.

Yes. One of the most important uses of temporary numbers is receiving verification messages without having to use your personal phone number with every service you sign up for.

No. The temporary number service is for receiving SMS messages and verification codes, and does not include voice calls.

A temporary number lasts from 5 to 20 minutes. The validity period is shown before you confirm the number order.

The validity period starts once the number has been successfully assigned to your order.

When the number expires, the verification session ends and the number is released for the selected service. We will not be able to assign it to the same service again.

Temporary numbers are designed mainly for short-term use and SMS verification. Reuse may be available in some cases, and this is shown before you order the number. Where reuse is available, it lasts only a short time, usually a few minutes, and cannot be guaranteed. It costs the same as the service price on the first order.

No. A temporary number is assigned to one specific service linked to your order, and the same number cannot be used for different services.

Our numbers are intended for temporary use and cannot be relied on for later use once the verification session has ended. They are suited to quick, temporary verification. Some numbers that support reuse can be used again within a short period, as shown before you order.

Yes. Some of the numbers we offer support receiving several SMS messages within a single verification session. You can see whether a number supports multiple messages before you confirm the purchase.

No. We do not offer long-term number rentals. All our numbers are intended for temporary use, and the longest available duration for a number is 20 minutes.

First, make sure you entered the correct number in the service you are using, and that you requested the verification code after receiving the number. If the message does not arrive within the verification period, you will not be charged anything extra, and the balance is returned to your wallet automatically.

First, check the order status in your account. If the verification period ended without a message arriving, the amount should be refunded automatically. If the problem persists, contact customer support and provide the order details.

Some websites and apps may reject temporary numbers because of their own security policies, geographic restrictions, or repeated use from the same device. In that case, you can try another available number, or contact the support team if you need help.

Yes. You can have up to 15 orders running at the same time. If a number does not work properly, you can skip it and move on to another available number. The balance for the skipped order is returned to your account.

Yes. You can have up to 15 orders running at the same time across all accounts. If you need this limit raised, contact us and explain why you need more concurrent orders.

That decision is made by the website or app you are trying to verify with. You can try another available number or another supported service where appropriate. non-voip cannot bypass restrictions imposed by third-party platforms, but we offer real mobile numbers that most platforms accept.

We cannot guarantee that every website and app will accept the number, because each platform decides for itself which phone numbers it accepts and may change its verification policies at any time. Numbers are available for a large range of supported services, but verification success and number availability may vary by service and country.

This option is used to request verification for a service that is not currently in the main service list. If the number you need is from the United States, please try the Not Listed service. If the number is from another country and you cannot find the service you need, please contact the support team so we can look into adding it.

If no numbers are available for the country you need, please tell the support team which service and country you need so we can look into adding them.

Where available, you can choose the country from those shown on the platform. The available countries and numbers may change frequently.

The area code and carrier cannot be selected.

Yes. You can access your non-voip account online from most locations. Whether the service you are signing up for accepts the number, however, depends on the policies of that service and on the country the number belongs to.

No. You can manage temporary verifications directly on the non-voip website. You can also install the non-voip app for Android devices from Google Play: https://play.google.com/store/apps/details?id=com.nonvoip.twa&pcampaignid=web_share

non-voip provides a verification session through your account, but temporary numbers should not be treated as suitable for highly sensitive information or for accounts that need ongoing access to the same number. We always recommend reviewing the privacy and security requirements of the service you use the number with. Our responsibility ends once the verification code has been delivered to you successfully. If the third-party service you used the number with later suspends your account, restricts access to it, or asks for new verification codes, non-voip cannot control or resolve those actions.

A temporary number may work for activating an account or for the initial verification, but it is not usually recommended for ongoing 2FA, because the number is intended for temporary use.

Relying on a temporary number for future account recovery is not recommended, because the number is intended for temporary use and may no longer be available to you once the verification session has ended.

Free public numbers may be shared by several users, and the messages they receive may be visible to other users. A temporary verification service, on the other hand, gives you a verification session tied to your order inside the platform.

We accept payment in cryptocurrency, including: USDT, SOL, ETH, BTC, LTC, and many other cryptocurrencies. We also support KazaWallet for payments and balance top-ups.

The price varies by country, service, and the number available. The price is shown before the order is placed, and it is the price applied to that specific verification. Prices may change with market movements and with supply and demand.

The balance is deducted when the order is created, but it is returned to your wallet if the verification fails.

Normally, the balance is added automatically once the payment is confirmed. If it was not added, there may be an error in the payment details or in the transfer. Please check that the following details are correct: the address, currency, network, amount, and time of payment. If everything is correct and the problem persists, please contact customer support and send us the payment details so we can check them and help you.

You can refer new users with your referral code or referral link. You earn 3% of the value of every successful order placed by the people you refer. You can withdraw your earnings once the balance reaches a minimum of $25, in USDT on the TRC20 or BEP20 network. You can also convert referral earnings into site balance and use it to place orders, starting from a minimum of $0.50. The people you refer receive a 50% discount on their first completed order.

Using temporary numbers is legal when they are used for legitimate purposes that comply with the applicable laws and regulations. You are responsible for complying with local laws and with the terms of use and policies of the service you use the number with. non-voip does not support fraud, impersonation, abuse, or any illegal activity.

If you run into a problem with an order, a verification code, a payment, or your account, you can contact non-voip support through the official support channels and send us the order details so we can help you faster, using the following link: https://t.me/NonVoip_Bot

Yes. We provide a complete API, with Webhooks support for receiving SMS updates and notifications automatically and instantly.