Terms and Conditions
Last Updated: May 17, 2026
These Terms govern your access to and use of the Service, operated by non-voip.com. By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. Eligibility
You must be at least 18 years of age to use the Service. By using the Service, you confirm that you meet this requirement. If we discover that a user is under the minimum age, we will immediately terminate their account and all associated access.
2. Account Registration
When creating an account, you agree to:
- Provide accurate and truthful information
- Keep your login credentials secure and confidential
- Notify us immediately if you suspect unauthorized access to your account
- Keep your account information up to date at all times
You are solely responsible for all activity that occurs under your account.
Creating multiple accounts to bypass a suspension, ban, or any service restriction is strictly prohibited and will result in immediate termination of all associated accounts.
3. Credits
non-voip.com operates on a credit-based system. Credits are prepaid balances used to access verifications and related services.
- Credits are purchased using cryptocurrency
- Credits never expire
- Credits are deducted only when an SMS verification is successfully delivered
- Credits have no cash value and cannot be exchanged for currency
We reserve the right to modify credit pricing at any time. Any changes will be communicated in advance where reasonably possible.
4. Payments
non-voip.com accepts cryptocurrency payments only. We do not accept credit cards, debit cards, or bank transfers.
Accepted cryptocurrencies include Bitcoin, USDT, ETH, Kazawallet, and others as listed on the platform at the time of purchase.
You are solely responsible for:
- Sending payments to the correct wallet address
- Sending the correct amount
- Any transaction fees imposed by the blockchain network
We are not responsible for payments sent to incorrect addresses, payments sent in incorrect amounts, or funds lost due to user error.
5. Refunds
5.1 — Automatic Refunds on Failed Verifications
If no SMS is received within the active verification window, your credits are returned to your account automatically and immediately. No request or support ticket is required.
5.2 — Top-Up Refunds
Credit top-ups are non-refundable under all standard circumstances. Once credits are added to your account, they cannot be reversed.
5.3 — Service Disruption Exceptions
In the event of a significant platform issue or service update that affects credit availability or usability, we may, at our sole discretion, notify affected users in advance and provide a defined process for credit recovery. The method, timeline, and eligibility for any such recovery will be determined entirely by us. This exception does not create any contractual obligation to provide refunds in any circumstances beyond those explicitly communicated.
6. Phone Numbers
Phone numbers provided through the Service are:
- Temporary — assigned per verification and released after use
- Not your property — numbers are not reserved for your exclusive use beyond the active verification
You may not:
- Share numbers with third parties for use outside your own account
- Attempt to reserve, hold, or reuse numbers beyond your assigned verification window (unless a number is explicitly marked as reusable in your dashboard)
We are not responsible for any incidents arising from your use of a number outside the scope of the verification.
The Re-use feature is not guaranteed: some numbers support reuse for additional verifications on the same service, while others do not. Availability is determined per number by the upstream provider. Where Re-use is available, it will be indicated in your dashboard.
7. Prohibited Activities
Users must use the Platform in a lawful and responsible manner. The following activities are strictly prohibited. Users may not:
- Use numbers for illegal or fraudulent activity
- Spam, scam, or impersonate others
- Violate third-party platform rules
- Commit crypto or payment fraud
- Reverse-engineer APIs or SDKs
- Use automation to bypass rate limits
- Use numbers for financial, government and other security-sensitive services
- Use numbers to circumvent security procedures on services
- Circumvent, manipulate, or interfere with system procedures, algorithms, or risk-control mechanisms
Violations may lead to immediate termination without refund, including forfeiture of Credits. Users are solely responsible for ensuring that their use of the Platform complies with the terms and policies of any third-party services they interact with.
8. Service Availability
The Service is provided "as is" without guarantees of continuous availability. We do not warrant that:
- The Service will be uninterrupted or error-free
- All services and countries will be available at all times
- Any specific number or server will be available upon request
We reserve the right to modify, suspend, or discontinue any part of the Service at any time for any reason, with or without notice.
9. Limitation of Liability
non-voip.com shall not be liable for, to the fullest extent permitted by applicable law:
- Any indirect, incidental, consequential, or punitive damages
- Loss of data, revenue, or business arising from use or inability to use the Service
- Actions of third-party platforms you interact with using our numbers
Our total liability to you for any claim arising from use of the Service shall not exceed the credit balance held in your account at the time of the claim.
10. Modifications to These Terms
We reserve the right to update these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
If we make material changes, we will make reasonable efforts to notify you in advance.
11. Disputes
If a dispute arises between you and non-voip.com regarding the Service, we encourage you to first contact our support team to seek an informal resolution.
12. Account Deletion
You may request deletion of your account at any time via the Settings page within your personal account. Upon deletion, your account and associated data will be handled in accordance with our Privacy Policy. Any remaining Credits balance is forfeited and cannot be recovered after deletion.