Terms and Conditions

By creating an account, using the Service, purchasing credits, taking part in the Referral & Rewards program, or using any feature of the platform, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service.

By creating an account or using the Service, you confirm that you meet the age requirement and have the legal capacity to agree to these Terms.

If we discover, or have reasonable grounds to believe, that a user is under the required age, we may suspend or terminate the account and revoke access to the Service.

You are responsible for making sure that your use of the Service is permitted under the laws and regulations that apply in your country or region.

2. Account Registration and Third-Party Sign-In

Some features of the Service may require an account.

When you create or use an account, you agree to:

• Provide true and accurate information.
• Keep your account information up to date.
• Keep your login credentials confidential and secure.
• Notify us immediately if you suspect any unauthorized access to your account.
• Take responsibility for the activity that happens through your account.

The platform may also let you create an account or sign in through third-party authentication services, including Google and Telegram.

When you choose to sign in with one of these services, you allow us to receive and use the information the sign-in provider makes available, to the extent needed to verify your identity, create or link your account, and operate the Service.

Google, Telegram and other authentication services operate independently of non-voip.com, and your use of them is subject to each provider's own terms, privacy policies and security practices.

We are not responsible for:

• The availability or outage of third-party sign-in services.
• The suspension, restriction or deletion of your Google or Telegram account.
• A third-party account being compromised.
• Any change made by an authentication provider that affects your ability to sign in.

You are responsible for keeping any external account linked to your non-voip.com account secure.

Creating or using multiple accounts is prohibited where the purpose is to:

• Get around an account suspension, ban or restriction.
• Abuse offers or discounts.
• Abuse the Referral & Rewards program.
• Claim the new-user discount more than once.
• Bypass usage limits or security and risk-management systems.

We may suspend or terminate accounts we reasonably believe are connected to such activity.

3. Credits

non-voip.com runs on a prepaid credit system used to purchase the eligible services available on the platform.

Unless stated otherwise:

• Credits are purchased with the payment methods supported on the platform.
• Credits do not expire.
• Credits are deducted when a service is delivered or a verification completes successfully, depending on the type of service.
• Credits are not a bank deposit and have no independent cash value.
• Credits cannot be transferred between users unless the platform offers an official feature for it.
• Credits cannot be withdrawn or exchanged for cash or cryptocurrency.

When referral earnings are converted into site credits, they become part of the account balance and are subject to every provision about credits.

Converting referral earnings into site credits is final and cannot be reversed unless we expressly agree otherwise.

We reserve the right to change service prices, credit value, pricing mechanisms or promotions at any time.

Where reasonably possible, we will notify users of material changes in advance.

4. Payments

non-voip.com accepts cryptocurrency and the other payment methods shown and supported on the platform at the time of payment.

Available payment methods may include:

• Bitcoin
• USDT
• ETH
• Kazawallet
• Other methods or currencies made available on the platform from time to time

Available payment methods may change without prior notice.

You are responsible for:

• Sending funds to the correct payment address.
• Choosing the correct blockchain network.
• Sending the correct amount.
• Paying any fees charged by the blockchain network.
• Checking every transaction detail before making the payment.

We are not responsible for funds lost because of:

• Funds sent to a wrong wallet address.
• Use of an incorrect blockchain network.
• An incorrect amount being sent.
• An unsupported digital asset or token being sent.
• User error.
• Blockchain network delays, failures or congestion.

Blockchain transactions may be impossible to cancel or recover once executed.

5. Refunds

5.1 — Credits Returned on Failed Verifications

If no SMS is successfully received within the set verification window, the credits used are normally returned to your account automatically.

This normally does not require a support ticket.

5.2 — Top-Up Refunds

Credit top-ups are non-refundable under normal circumstances.

Once credits have been successfully added to your account, it is normally not possible to:

• Cancel the top-up.
• Withdraw the credits as cash.
• Exchange them for cryptocurrency.
• Return them to the original payment method.

5.3 — Referral Earnings Converted to Credits

If you convert referral earnings into site credits, those credits normally cannot be moved back to the referral wallet or withdrawn as cryptocurrency.

5.4 — Service Disruption Exceptions

If a major platform failure or a material change to the Service directly affects your ability to use credits, we may, at our discretion, offer credit compensation or an appropriate settlement to affected users.

Any settlement or compensation may be subject to eligibility criteria, procedures and deadlines we set at the time.

Offering compensation in one case does not create an obligation to offer the same compensation in other cases.

6. Phone Numbers and Verification Services

Phone numbers available through the Service may be:

• Temporary.
• Reusable.
• Rented for a set period.
• Or classified according to the selected service type.

Unless stated otherwise, temporary verification numbers:

• Are assigned for a limited time.
• Are released once the verification ends.
• Do not become the user's property.
• Are not reserved for the user's permanent or exclusive use.

You may not:

• Sell or transfer numbers obtained through your account to other parties.
• Try to keep a temporary number after its assigned period ends.
• Try to reuse a number the Service does not support reusing.
• Use a number outside the scope of the service it was assigned for.

Some numbers may support receiving additional messages or the Re-use feature for the same service.

Availability of the Re-use feature is not guaranteed.

It depends on the number type, service, country, availability, the underlying provider and other operational factors.

Where the feature is available, this may be shown in the dashboard.

We do not guarantee:

• That any external platform will accept the number provided.
• That a particular country, service, server or carrier will always be available.
• That a previously used number will remain available.
• That any external platform will keep accepting virtual or temporary numbers.

You are responsible for making sure your use of a number complies with the terms and policies of the services you interact with.

7. Referral & Rewards Program

non-voip.com offers a Referral & Rewards program that lets eligible users invite new users and earn commissions on eligible activity.

Participation in the program is subject to these Terms and any additional rules shown within the platform.

7.1 — The Referral Relationship

Each participating user may receive:

• A personal referral code.
• A referral link.
• Or another identifier the platform uses to record referrals.

When an eligible new user registers with a valid referral link or code, their account is linked to the user who invited them.

Unless we announce otherwise, a valid referral relationship is permanent, and the invited user stays linked to the original referrer.

A referral relationship normally cannot be moved or transferred to another user once it has been correctly recorded.

We reserve the right to change or correct a referral if we find:

• A technical error.
• Fraud.
• Manipulation.
• Duplicate accounts.
• Abuse of the referral system.

7.2 — The Invited User's Reward

An eligible new user receives a 50% discount on their first eligible order.

The discount is subject to the following:

• It is available only to eligible new users.
• It can be used only once per user.
• It cannot be combined with other offers unless we expressly allow it.
• It has no independent cash value.
• It cannot be withdrawn, transferred or sold.
• It can be cancelled where abuse, multiple accounts, self-referral or fraud is detected.

Creating additional accounts to claim the first-order discount more than once is prohibited.

7.3 — Referral Commission

The referrer earns a commission of 3% of the value of every eligible, completed order placed by the invited user.

Commission is calculated only on orders the platform considers:

• Valid.
• Completed.
• Eligible.
• And not connected to any violation or abuse.

Commission is not granted, or may be cancelled, if the order is:

• Cancelled.
• Refunded.
• Reversed.
• Fraudulent.
• The result of abuse.
• Manipulated.
• Duplicated.
• Connected to prohibited activity.
• Or ineligible under the program rules.

7.4 — Pending Period

Commission enters a Pending state for 7 days from the date the eligible order completes.

After that period, eligible commission becomes Available.

During the pending period, we may review the order and the referral activity connected to it.

Pending commission may be rejected, adjusted or cancelled if the original transaction becomes invalid or suspicious or non-compliant activity is detected.

7.5 — Maximum Referral Reward

The total commission that can be earned from a single referred user over the lifetime of their link to the referrer is capped at USD 1,000.

Once the commissions generated by that user reach the cap, their later purchases no longer generate additional commission, unless the program rules change in the future.

7.6 — Referral Wallet

Available referral earnings are held in the user's referral wallet.

The referral wallet balance is separate from the regular site balance until the user converts it into credits on the platform.

Referral wallet balances:

• Are not bank deposits.
• Do not earn interest.
• Cannot be transferred to another user unless the platform officially supports it.
• Remain subject to eligibility, fraud and abuse reviews.

7.7 — Converting to Site Credits

Available referral earnings can be converted into site credits starting from USD 0.50.

Once a conversion completes, it is final and the amount normally cannot be returned to the referral wallet.

Credits produced by a conversion are subject to every provision about credits in these Terms.

7.8 — Withdrawing Referral Earnings

Available referral earnings can be withdrawn through the supported withdrawal methods, provided the minimum withdrawal amount is met.

Currently supported withdrawal methods:

• USDT on the TRC20 network
• USDT on the BEP20 network

The minimum withdrawal is USD 25, unless a different limit is shown within the platform.

From time to time we may change:

• Supported currencies.
• Blockchain networks.
• The minimum withdrawal amount.
• Fees, if any.
• Withdrawal procedures.

Withdrawal requests are reviewed manually and may take up to 48 hours under normal circumstances.

Some requests may take longer if they need a security, technical, fraud or compliance review.

Submitting a withdrawal request does not guarantee approval.

7.9 — Wallet Address Responsibility

You are fully responsible for the accuracy of:

• The wallet address.
• The blockchain network.
• The currency used.
• Any other information entered when withdrawing.

A withdrawal may become irreversible once it has been sent to the blockchain network.

We are not responsible for funds lost because of:

• A wrong wallet address.
• An incorrect network.
• An incompatible wallet.
• Inaccurate or incomplete withdrawal details.

You must check all wallet details carefully before submitting a withdrawal request.

7.10 — Referral Program Abuse

The following is expressly prohibited:

• Referring yourself.
• Creating multiple accounts to earn commission.
• Creating accounts in other people's names to generate rewards.
• Creating fake orders or transactions.
• Coordinating multiple accounts to generate commission.
• Manipulating referral links or codes.
• Manipulating cookies or tracking and attribution systems.
• Using bots, scripts or automated tools to generate referrals or rewards illegitimately.
• Giving misleading information about non-voip.com or the referral program.
• Abusing the first-order discount.
• Taking part in any fraudulent, misleading or illegal referral activity.

We may review referral activity at any time.

If we reasonably find fraud, abuse or manipulation, we may:

• Reject pending commission.
• Cancel or reverse commission.
• Adjust the referral wallet balance.
• Reject withdrawal requests.
• Suspend participation in the referral program.
• Suspend the account.
• Terminate the account.
• Forfeit rewards produced by the violating activity.

7.11 — Changes to the Referral Program

The Referral & Rewards program is a promotional feature, and we may change, suspend, restrict or discontinue it.

Changes may include:

• The commission rate.
• The new-user discount rate.
• The pending period.
• The minimum withdrawal amount.
• The minimum conversion amount.
• The maximum rewards.
• Available currencies and networks.
• Eligibility conditions.

Where reasonably possible, we will notify users of material changes.

Commission that became available and valid before a change normally stands, unless changing it is necessary for security, legal, technical or fraud-prevention reasons.

7.12 — Taxes

You are responsible for determining whether referral earnings, rewards or withdrawals are subject to any:

• Taxes.
• Fees.
• Disclosure obligations.
• Or legal requirements in your country.

non-voip.com does not provide tax advice.

8. Prohibited Activities

The Service must be used in a lawful and responsible manner.

You must not:

• Use numbers for illegal or fraudulent activity.
• Send spam, run scams or frauds, or impersonate others.
• Commit financial, cryptocurrency or payment fraud.
• Use the Service in breach of applicable laws and regulations.
• Breach the terms and policies of external services.
• Reverse-engineer the platform, APIs or SDKs without authorization.
• Use automated tools to bypass usage limits or rate limits.
• Circumvent security systems or access controls.
• Manipulate the platform's algorithms, systems or risk-management mechanisms.
• Use numbers for financial, government or other security-sensitive services where this is prohibited.
• Use numbers to circumvent the security procedures of other services.
• Attempt unauthorized access to accounts, systems or services.
• Use multiple accounts to bypass restrictions, offers, bans or referral rules.
• Abuse credits, discounts, rewards or the referral wallet.

Violations may lead to:

• Cancelled transactions.
• Rejected or cancelled referral commission.
• Forfeiture of rewards produced by abuse.
• Restriction of certain account features.
• Account suspension.
• Immediate account termination.

Where the law allows and the violation warrants it, the account may be terminated without refund.

The user is responsible for making sure their use of the platform complies with the terms and policies of the external services they interact with.

9. Anti-Fraud and Account Review

We may use automated systems and manual reviews to detect:

• Fraud.
• Multiple-account abuse.
• Referral program abuse.
• Suspicious transactions.
• Unusual sign-ins.
• Platform manipulation.
• Unauthorized access.
• Breaches of these Terms.

We may temporarily restrict an account, transaction, withdrawal request, referral balance or feature while a review is carried out.

We may ask for reasonable information where it is needed to verify account ownership or security, or to investigate suspicious activity.

We do not guarantee that every review will finish within a set period.

10. Service Availability

The Service is provided "as is" and "as available".

To the fullest extent permitted by law, we do not guarantee:

• That the Service will always be available.
• That the Service will be free of errors or interruptions.
• That every service, country, carrier, server or number will be available.
• That every SMS will be delivered successfully.
• That external platforms will accept the numbers available through our Service.
• That Google, Telegram or any external sign-in service will remain available.
• That the referral program or any promotional feature will continue permanently.
• That blockchain transactions will execute within a set time.

We may modify, maintain, suspend, restrict, replace or discontinue any part of the Service when needed.

11. Third-Party Services

The Service may rely on or integrate with services provided by third parties, such as:

• Sign-in and authentication services.
• Blockchain networks.
• Analytics platforms.
• Notification services.
• Support systems.
• Payment services.
• External websites and applications.

These services operate independently of non-voip.com and may be subject to their own terms and privacy policies.

We are not responsible for the availability, performance, policies or security of third-party services, except to the extent required by applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, non-voip.com, its owners, operators, employees and service providers are not liable for:

• Indirect damages.
• Incidental damages.
• Consequential damages.
• Special damages.
• Punitive damages.
• Loss of profits.
• Loss of revenue.
• Loss of business.
• Loss of data.
• Losses caused by third-party services.
• The unavailability of a particular number or service.
• Blockchain network problems or delays.
• Losses caused by the user entering a wrong wallet address or network.
• Unauthorized access caused by the user failing to protect their account or a linked external sign-in account.

To the fullest extent permitted by law, our total liability to you for claims relating to the Service will not exceed the amounts actually held for you in your non-voip.com account before the event giving rise to the claim, including credits and available, undisputed referral earnings, where applicable.

Nothing in these Terms excludes liability that cannot be excluded by law.

13. Account Suspension and Termination

We may suspend, restrict or terminate an account if we have reasonable grounds to believe the user has:

• Breached these Terms.
• Used the Service unlawfully.
• Taken part in fraud or abuse.
• Endangered the security of the platform or its users.
• Abused offers or the referral program.
• Used multiple accounts in breach of the rules.
• Created material risk for non-voip.com, its users or third parties.

Where appropriate, we may let the user contact the support team about the decision.

Serious violations, fraud or security risks may, however, require immediate action.

14. Account Deletion

You can request deletion of your account at any time from the Settings page or through any other deletion method the platform provides.

Before deleting your account, you must withdraw any available referral earnings you wish to keep.

When an account is deleted:

• Any remaining site credits are forfeited and cannot be refunded.
• Pending referral commission is forfeited.
• Any unwithdrawn earnings in the referral wallet are forfeited.
• Referral relationships linked to your account may stop generating any benefit for you.
• Referral earnings already converted into credits count as site credits and are treated under the credit provisions.

A valid withdrawal request submitted before deletion may, at our discretion, continue through review while remaining subject to eligibility, security and fraud checks.

Deleting an account does not necessarily mean every record is deleted immediately.

We may retain some information where needed for:

• Fraud prevention.
• Security.
• Transaction record-keeping.
• Accounting.
• Dispute resolution.
• Enforcing these Terms.
• Compliance with applicable laws.

Other personal data is handled in line with the Privacy Policy.

Account deletion is normally final and cannot be undone.

15. Changes to These Terms

We may update these Terms from time to time.

When we do, the "Last Updated" date at the top of this page will be revised.

Continued use of the Service after the revised Terms take effect constitutes acceptance of them.

If the changes are material, we will make reasonable efforts to notify users in advance through the platform, by email or by another suitable means.

16. Disputes

If a dispute arises between you and non-voip.com regarding the Service, we encourage you to contact the support team first to try to reach an amicable resolution.

This section does not limit any rights or legal remedies that cannot be waived under applicable law.

17. Contact

For legal inquiries or questions about these Terms:

Email: legal@non-voip.com